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Quick notes back and forth with Andy. For bigger asks, use Action Items.
Thursday, May 28
- Welcome aboard Jess! I just got the portal set up. You'll see everything we're building under Action Items, and I'll drop notes here as things go live.Andy · 6:54 PM
Friday, May 29
- Thanks Andy! This looks great. Quick question — for the no-show SMS, can we tweak the wording so it sounds more like us? Something casual.You · 12:54 PM
- For sure. Send me 2-3 examples of how you'd say it and I'll bake those into the template. We can A/B if you want — half customers get one tone, half get another, and we look at which actually shows up.Andy · 10:54 PM
Saturday, May 30
- Perfect — will do tonight. Also, my groomers asked if the dashboard could show them their route for the day on their phone. Possible?You · 8:54 AM
- One more thing: just dropped a request in Action Items about a VIP tag idea. Let me know what you think when you get a sec.You · 11:54 AM