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Sample client portal·Suds & Tails Mobile Grooming
Action items

What's on the table

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Ideas and work items, each owned by whoever proposed it.

Needs your input

  • Owner dashboard: today + customer health

    Build the live operator dashboard showing today's stops by truck, customer churn cohorts, revenue MTD, and a geographic heatmap of bookings.

    ~16h saved / month$1,500 / month
    Needs your inputOwner · Andy

In progress

  • Build no-show + reminder automation

    Wire a 24-hour SMS reminder + 1-hour day-of confirmation + post-no-show auto-rebook offer on top of Square bookings. Estimated $4,250/month in recovered slot revenue.

    ~12h saved / month$4,250 / month
    In progressOwner · Andy
  • 90-day re-engagement workflow

    Daily scan of customers whose last_visit_at exceeds 75 days, automated SMS with rebook offer + 10% incentive, track who rebooks. ~$2,750/month estimated.

    ~8h saved / month$2,750 / month
    In progressOwner · Andy

Delivered

  • Can we add a "VIP customer" tag to the dashboard?

    We have a handful of customers who book monthly without fail and tip well. Would love a way to flag them in the system so we can prioritize routes or send a thank-you note quarterly.

    DeliveredOwner · Jess